We are proud to serve our customers
with the highest level of service in the aftermath of their auto
accidents. Many of our customers are so pleased with our service
that they took the time to let us know how satisfied they were with
our timely repair process and convenient claims handling.
Following
are some of their comments:
"Everyone was awesome! Mike was very thorough
and genuine - Kudos to him! . I appreciate everything - The work
was super. Again, great job. I hope I don't see you all again anytime
soon, but if I need to come back, I'll look forward to it!"
Rebecca P. - 2001 PT Cruiser
Milwaukee, WI
12/27/04 - (25243)
“Tim was exceptional to work with! Everyone
at Marshall went above & beyond to help – Thank you!!!”
Stacy R. – 2004 TL
New Berlin, WI
12/22/04 – (25466)
“Excellent service! Marshall had already
contacted the insurance company before I could call them with updated
information – Thank you! Jason and Tim were both great in
helping with the insurance company and having my car repainted.
Thank you so much!
Mark S. – 2000 Outback
Wauwatosa, WI
12/22/04 – (25373)
“Marshall’s has a very professional
and clean facility. My car looks great!”
Colleen
S. – 2004 Santa Fe
Milwaukee, WI
12/17/04 – (25377/25379)
“Thank you for doing such an awesome job
on my civic and having it done a day earlier than promised.”
Sarah B. - 2003 Honda Civic
New Berlin, WI
12/15/04 – (25266)
“Your service was great! Our truck looks
better than ever!”
Dennis & Emily P. – 2001
Blazer
Milwaukee, WI
12/09/04 – (25168)
“Both Mike & Jason was very helpful
and friendly. Marshall Auto Body is very good to do business with.
Thank you!”
Sue & Larry B. – 2003 Honda
Accord
Waukesha, WI
12/09/04 – (25334)
“Tim made the whole repair process very
easy. He explained the needed repairs very well, called the insurance
company that was paying for the repairs, and assured me a rental
car would be waiting for me when I dropped off my car. Everything
went smoothly, and you did great work!”
Karl R.
– 2001 Honda Civic
Oconomowoc, WI
12/01/04 – (25249
“Everyone at Marshall’s is top notch,
professional, and makes doing business there easy! Excellent job!
My car looks great! – Thanks!”
Ray G. –
2002 Bravada
Brookfield, WI
11/02/04 – (25086)
“Mike was great to work with. Great job
on the repair – Nice detailing job too!”
Andy
D. – 2001 Acura CL
Cedarburg, WI
11/04/04 – (25084)
“Tim was extremely helpful in facilitating
crasher pay. You guys provided the most cost effective estimate
of the three I got.”
Janet P. – 2000 Odyssey
Brookfield, WI
11/05/04 – (25151)
“We have been a customer of Marshall’s
several times over the years. Very professional organization and
quality work.”
Sue & Steve B. – 2002 Yukon
Franklin, WI
10/29/04 – (25047)
“Incredible service! Jason did a great
job. Your customer service is above and beyond – Keep up the
good work!”
Courtney H. – 2003 BMW Z4
Waukesha, WI
10/14/04 – (24967)
“They went beyond what I had expected!
Everything was handled with great ease. Tim was very helpful and
incredibly nice. I just want to say thank you. You guys did an amazing
job!”
Rebecca W. – 1999 Ford Escort
Waukesha, WI
10/13/04 – (24931)
“Tim did just an outstanding job from
start to finish. He kept me informed on every step of the repair.
In 35 years of dealing with auto repairs, this was my best experience.”
William T. – 2003 Chevrolet Impala
Brookfield, WI
10/08/04 – (24885)
"From the people in the office to the people
who worked on my car. It is nice to see that people still take pride
in their work. Nice job. Thank You!"
Karen C. - 2002 Nissan Xterra Wagon
Brookfield, WI
10/05/04 - (24874)
“Mike was great to work with and very
professional! Everything worked out smoothly with my insurance company.
I will most definitely recommend Marshall Auto Body to all my friends.
Thanks for the cookies!”
James S. – 1997 Toyota
Avalon
Brookfield, WI
09/27/04 – (24724)
"I am very pleased with every aspect of
our repair experience. I would certainly recommend your company
to all my friends and clients."
Tara S. - 2002 Suburban
New Berlin, WI
09/24/04 - (24776)
"Mike was wonderful!! Having the rental
service available was very helpful, epically coming from Appleton!"
Duyeb B. - 2002 Acura TL
Appleton, WI
09/22/04 - (24735)
“The repair process was very pleasant.
I would highly recommend Marshall’s to all my friends and
customers. All communication to the insurance company was clear
and accurate. The hours were very convenient and I had no difficulty
matching my hours with the hours of the repair shop. I would like
to thank Mike who handled my repair and Aaron Marshall for all the
time he spent with me. Marshall Auto Body does a great job! Their
staff is personable, friendly, and professional!”
Mary H. – 2004 Honda Civic
Waukesha, WI
09/15/04 – (24690)
“Everyone acted in a most courteous and
professional manner. Marshall’s also did many extras that
were not expected.”
Gordon M. – 2003 Mercury
Sable
Waukesha, WI
09/07/04 – (24720)
“Mike kept me up-to-date and he lived
up to his promises! If you want to make your repair process painless,
let Marshall Auto Body do the healing for you and your car.”
Patrick C. – 1994 Plymouth Voyager
Shorewood, WI
09/03/04 – (24691)
“The help you provided with dealing with
my insurance company was greatly appreciated. My repair was completed
ahead of the anticipated time - -Thank you!”
Josh
U. – 2002 Ford F-250
Waukesha, WI
09/02/04 – (24655)
“Tim is awesome – I’m a 3rd
time customer! I have recommended you to others based on your price
and superior performance. Again, easy and perfect service!”
Steve
D. – 1999 Ford Ranger
Waukesha, WI
09/01/04 – (24640)
“Mike was great! My car was ready earlier
than expected and they even stayed open a little later for me. I
will recommend you to all my clients as well!”
Susan
S. – 2001 Ford Windstar
Delafield, WI
09/01/04 – (24626)
“Truly liked the updates on the repair
by Tim. Many thanks for excellent service.”
Vicki
S. – 1999 Acura TL
Milwaukee, WI
08/24/04 – (24529)
“I was very happy with the entire repair
process and communication. I appreciated the convenient Saturday
availability. It was a pleasure working with Tim. Nice touch by
putting the cookies and vehicle checklist in my car – Very
professional.”
Mike M. – 2001 Acura TL
Brown Deer, WI
08/21/04 – (24396)
“Tim and the rest of the staff were very
helpful. The car was very clean when it was returned to us. The
repairs were very well done.”
Allen L. – 2000
Dodge Neon
Waukesha, WI
08/20/04 – (24643)
“Every detail was handled well. Thank
you!”
Cindy G. – 2004 Acura TL
Wales, WI
08/20/04 – (24580)
“The repair process was PERFECT! My car
was delivered earlier than promised and everything went perfect
with the insurance company. The entire staff is helpful and friendly.
I have recommended you to everyone I know – Outstanding experience!”
Holly J. – 2003 Honda Accord
Milwaukee, WI
08/19/04 – (24553)
“The entire repair process was easy and
you took care of everything with the insurance company just great!
The hours were very convenient too. Tim has great customer service
skills. The car looks great and the cookies were a nice touch too!
Thank you all!”
Joann R-K – 1996 Plymouth Voyager
Milwaukee, WI
08/18/04 – (24558)
“We were very pleased with the service
and friendly staff.”
Brian Y. – 1994 BMW 530I
Brookfield, WI
08/12/04 – (24545)
“I was impressed when I picked up my car
that it was washed and cleaned inside and out. Thanks for the jar
of touch-up paint.”
Abby & Ken W. – 1997
Toyota Corolla
Muskego, WI
08/09/04 – (24508)
“Tim did a fantastic job coordinating
my repairs.”
Scott H. – 2001 Honda Accord
Fitchberg, WI
08/06/04 – (24598)
“Easy process and friendly staff. I was
extremely satisfied with the dork done on my car. Everyone was great
and my car was delivered earlier than promised.”
Jennifer P. – 2001 Mitsubishi Eclipse
Fort Atkinson, WI
08/05/04 – (24504)
“Your staff is great! Mike was outstanding
(give him a raise). This is my 3rd visit to Marshall Auto Body –
You’re #1! Will highly recommend!”
Ken B. –
1994 Nissan 300ZX
Colgate, WI
08/03/04 – (24487)
“Everyone was very professional, kind
and helpful. Your shop was recommended to me and will be recommended
by me!” Ann P. – 2000 Saab 9-3
Milwaukee, WI
07/28/04 – (24376)
“Your service was exceptional! Tim &
Erica were very helpful. When you need a commercial advocate, call
me. PERFECTO!.”
Rivera P. – 1996 Acura RL
Milwaukee, WI
07/26/04 – (24347)
“Everyone was pleasant and helpful –
We like the fact that the shop is so clean. Mike was helpful and
went out of his way to make everything go smoothly. We have complete
confidence that when we bring our car in to Marshall’s that
the repair will be 100% satisfactory every time. Our car was even
ready ahead of schedule!”
Lori & Ken O. –
1999 Acura TL
Franklin, WI
07/16/04 – (24102)
“Tim was very efficient & courteous.
I would return, if necessary, for any vehicle.”
Mary
Ann B. – 2002 BMW 325I
Wauwatosa, WI
07/15/04 – (24325
"Tim is fantastic!!! I have used Marshall’s
5 times. They are absolutely the best! 1st Class Service!”
Lance K. – 1997 Saturn SL1
Waukesha, WI
07/15/04 – (24300)
“I was very impressed with the finished
job.”
Jeff B. – 2001 Acura MDX
Brookfield, WI
07/12/04 – (24247)
"Awesome job! Treats customers well. This
is how all businesses should be run – Very customer orientated.”
Adam S. – 2002 Toyota Solara
Waukesha, WI
07/08/04 – (24368)
“Mike and Tim are most accommodating.
I consider the service and attention to be outstanding. Thanks!”
Don S. – 1999 Volvo C70
Brookfield, WI
07/01/04 – (24163)
“Tim was very courteous & helpful.
Nice job once again - You’ve become my #1 choice”!
Ken
S. – 1996 Toyota Tacoma
Waukesha, WI
06/21/04 – (24260)
"Best service experience I have ever experienced.
Excellent Service!"
Patrick H. - 2004 Honda Odyssey
Hartland, WI
06/09/04 - (24108)
"Everyone was courteous and professional.
Tim was also helpful and informative. My van looked better than
when delivered new by the dealer. I am very satisfied with your
work and would recommend Marshall Auto Body to all my friends."
Jim C. – 2004 Honda Odyssey
Menomonee Falls, WI
06/09/04 – (24079)
“Everyone at Marshall Auto Body seems
to go above and beyond the expected! Having been to Marshall’s
many times; we have always been impresses with every aspect of service.
My car was even delivered ahead of time.”
Lisa &
Dave G. – 2001 Dodge Durango
Pewaukee, WI
05/28/04 – (24048)
“I just wanted to thank you for the ease
and promptness of your service when we brought in our Toyota for
collision repair. It was the week before our daughters
wedding and I really needed a vehicle. You and Mayfair Rental were
so quick and smooth that I had a car before 8:00am (and this was
after a 7:00pm accident the night before).Thanks again for your
excellent work. I have already and will recommend Marshall Auto
Body for anyone who needs repair. Hope we don't need your services
again soon, but if we do, Marshall's is the only place we'd go."
James
& Nancy T. – 2003 Toyota Corolla
Franklin, WI
05/25/04 – (23989)
“Someone always greeted me cheerfully
when I walked in. Bill really understood my concerns and he made
the whole repair process worry free, he listened. This was a pleasant
experience.”Steve K. – 1998 Bonneville
Waukesha, WI
05/25/04 – (24007)
“Everyone there was great! I received
my truck back in better overall condition than from my dealer at
purchase.”
Thomas G. – 2004 Ford F250 4X4 Super
Cab
Milwaukee, WI
05/21/04 – (23993)
“The entire staff is great! Our car was
clean and repaired satisfactorily in every way – Excellent
Job! We always refer friends whenever we can. Thanks!” Karl & Gina R. - 1999 Honda CR-V
Waukesha, WI
05/21/04 – (23542)
“Thank you very much for doing a wonderful
job on our Lincoln Town Car. It looks great! It was so nice to have
the inside vacuumed & dusted, the car washed, the tires dressed
and what a surprise to see the chocolate chip cookies. Thank you
for taking such good care of us!”
F.R. & Mary
D. – 1995 Lincoln Town Car
Milwaukee, WI
05/19/04 - 23932
"Although a part got backordered and delayed
completion of the repair on my car for an extra day, Mike kept me
informed as to the status and delivered the car the next day as
promised. I'm very impressed with the work that was done. I can't
even tell it was ever dented. Thanks for the great service and I'll
tell anyone who is in need of repairs to come and visit you guys."
Dan B. - 1999 Toyota Avalon
Waukesha, WI
05/19/04 - (23923)
“I was in for an Auto Detail, however
in a prior situation where my insurance company was involved, I
was very much satisfied. I was originally recommended
to Marshall Services by a friend that had work done on his 2002
Acura RSX. He was extremely satisfied and recommended your facility.
Tim in Customer Service is PHENOMENAL!! Tim interacted with me and
relayed all the information being done to my car in a very professional
manner. Because of such treatment, as long as I can drive and own
a vehicle --- I will not let anyone else work on my car except Marshall
Services.”
Eva S. - 1998 Honda Accord
Milwaukee, WI
05/13/04 – (23936)
“ Your service is prompt and professional
– Thanks!”
Diane M. – 1999 VW Beetle
Waukesha, WI
05/10/04 – (23916)
“Everyone involved in the repair process
was wonderful. A private party paid for the repair and we were both
pleased with the way everything was handled. We have mentioned Marshall
Services to everyone who hears our story. All the staff are very
professional, friendly and handled all our concerns.”
Tom & Kathleen H. - 2004 Toyota Solara
Brookfield, WI
05/07/04 – (23847)
“Tim was awesome! He kept the lines of
communication open during the entire repair. The estimate was right-on,
and timely done. Great Work, Great Service, and Very Professional!
– Thanks”!
John A. – 1994 Mercedes
Waukesha, WI
04/30/04 – (23727)
“Thank you for the wonderful job you did
repairing my 1996 Dodge Intrepid. The amenities you provided were
also very much appreciated.
Mostly, though, I want to tell you that I was not just satisfied
- I was delighted with the results! A couple of days after I picked
up the car, we had a bright sunny day, I was going to get in and
was at the rear of the car, and it was so bright it hurt my eyes,
and my car is actually off-white in color. I was very pleased that
the inside was cleaned. The box of cookies was a very special touch.
The car looked new again all over. Although I hope I won't need
it, the touch-up paint was very nice, too.”
Ruth P. - 1996 Dodge Intrepid
Pewaukee, WI
04/29/04 - (23864)
“Everyone at Marshall Services was very
pleasant and helpful! You took care of everything with my insurance
company. Your weekend hours (Saturday) were nice. Mike was very
helpful and pleasant. Overall, I am very happy with the work and
your staff.”
Michelle B. – 2001 VW Jetta
Waukesha, WI
04/21/04 – (23793)
“You were great! Fast, courteous, and
through service! Every service industry should operate like you
do!”
Ken S. - 1999 Toyota Tacoma
Waukesha, Wi
04/19/04 - (23782)
"Our 2001 Acura CL and a deer decided to
occupy the same place at the same time. Tim and the Marshall staff
were able to bring our Acura back to life. My wife, the car, and
I were treated with respect. We are very pleased and would recommend
your shop to any interested parties.
We were involved in the accident at 5:45 A.M. By 7:45 A.M. we had
arrived at Marshall Services, filled out the accident report, notified
our insurance company, received a claim number, received a preliminary
estimate, and were driving to work in a rental - Incredible!"
Thomas T. - 2001 Acura TL
Mukwonago, WI
04/16/04 - (23765)
“Everyone at Marshall Services is always
helpful and accommodating. You are the most courteous and professional
shop! Definitely, my body shop of choice (when needed).”
Cameron S. – 2002 Toyota Tacoma
Muskego, WI
04/02/04 – (23626)
"Everyone was very pleasant to work with.
Thank you so much for the rental and detailing. My wife’s
car looks like showroom again.”
Rich B. – 2000 Saturn LS1
Brookfield, WI
04/02/04 – (23622)
“Tim handled the whole transaction professionally
and minimized the impact on me. Keep focusing on the added customer
service – This differentiates you from the other shops.”
John O. – 2003 Acura TL
Hartland, WI
03/26/04 – (23631)
" I'm not very good with cars and feel
awkward asking questions that seem like they are common sense. Mike
worked with me the entire way through, explaining everything in
detail. He made the entire process a lot easier and I felt extremely
comfortable knowing he was working on my car. The reason I chose
Marshall Services was because of the customer service. Keep up the
great work, and THANK YOU!!!"
Bradley W. - 2002 Honda Civic
Muskego, WI
03/26/04 - (23580)
“Mike was very informative and helpful
. . . I was his priority. I was impressed with the surroundings
and the service that was preformed. Job well done!"
Carl B. – 2003 Honda Accord
Waukesha, WI
03/10/04 – (23488)
“Great crew! Good coffee – Very
clean, well lit workplace - Exudes competence!”
Glen S. – 2004 Acura TL
South Milwaukee, WI
03/09/04 – (23547)
“Tim did a great job proposing the work
to be done on my Expedition. The end result was exactly what I was
looking for. I was extremely satisfied with the cost of the work
and more satisfied with the result. Thanks Again! - Great Job!”
Steven M. – 2001 Ford Expedition
Milwaukee, WI
03/08/04 – (23543)
“This was the easiest repair I’ve
ever had! The entire staff was very helpful and pleasant. Thank
you!”
Lisa D. – 2000 Acura TL
Menomonee Falls, WI
03/08/04 – (23536)
“Extreme courtesy and service by all.
Excellent job! I will recommend you to my friends. Keep up the good
work. Thank you very much!”
Russell R. – 2003 Acura CL
Greenfield, WI
02/27/04 – (23432)
“This is our third visit to Marshall Services
for repair work. We wouldn't’t think of going anywhere else.”
Pat G. – 1998 Honda Civic
Waukesha, WI
02/26/04 – (23351)
“Mike was very efficient and helpful.
Excellent speed and service minimized any inconvenience normally
associated with vehicle repair."
Ken E. – 1999 Ford Expedition
Brookfield, WI
02/26/04 – (23413)
“Your entire staff was great. Everything
went real easy and smooth with the other parties insurance company.
I mentioned your repair facility to my employers HR person who is
responsible for all the company cars to use Marshall Services whenever
there is a problem.”
Lorie K. – 2001 Ford Tarus
Oconomowoc, WI
02/18/04 – (23323)
“Everyone was more than helpful and friendly.
You do very, very, good work.”
Elizabeth S. – 2000 Monte Carlo
Sussex, WI
02/18/04 – (23354)
“Great job coordinating the repair. My
car looked better afterward, than when I bought it. You do very
good work. I will recommend your shop to my friends.”
Alan & Barbara P. – 1998 Chevrolet Malibu
Pewaukee, WI
02/17/04 – (23296)
“Your estimator, Tim, handled my repairs
and did an excellent job. Very professional quality work!”
John B. – 2001 Firebird
Waukesha, WI
02/16/04 – (23130)
"Excellent service! Excellent work! The
extra touches like the cleaned floor mats, touch-up paint and cookies
were impressive."
Sheila S. - 1999 Ford Escort
Waukesha, WI
02/06/04 - (23269)
“I want to thank you all for your help
in the repair of my Toyota 4-Runner. Your prompt service along with
the attention to details was very appreciated. Also the extra mile
of fixing my running board issue was handled without a problem and
the price (N/C) was great! Keep on doing what
you do best, looking out for your customers. It was a pleasure doing
business with you all!”
David E. – 1997 Toyota 4-Runner
Pewaukee, WI
01/30/04 – (23248)
"I have always been extremely satisfied
with the service, care and attention that is given to my Acura.
You are always very efficient in dealing with my insurance company.
I was impressed with the interior and exterior of my car upon delivery
- It looked GREAT! Mike was extremely helpful, pleasant and knowledgeable.
I have already recommended Marshall Services to a client of mine."
Joan C. -1994 Acura Vigor
Wauwatosa, WI
01/23/04 - (23190)
“Your estimators, Tim and Mike are GREAT!
Your service was great and there were no surprises after the estimate.”
Kathy G. – 2002 Toyota Highlander
Brookfield, WI
01/15/04 – (23222)
“Your entire staff is great! I doubt that
you could have helped any better than you did with the insurance
company. Mike was friendly, knowledgeable and professional. Marshall
Services is GREAT . . . I will pass the word around!"
Shane C. – 1996 Voyager
Milwaukee, WI
01/14/04 – (23213)
"With working in the insurance industry
and handling clients who have accidents from time to time, I feel
very comfortable recommending Marshall Services to my clients. I
feel they will experience the same excellent service I received.
Your staff was easy to work with and made my repair experience pleasant.
Everything went smoothly with the insurance company and your hours
worked out perfect for me too. Mike was very helpful and prompt,
always keeping me updated regarding the status of my vehicle."
Kelly M. - 1991 Toyota Celica
Sussex, WI
01/13/04 - (23200)
"I was very pleased with the service and
repairs to my car."
Deb H. - 1996 Plymouth Neon
New Berlin, WI
01/12/04 - (23128)
"We couldn't have
been more pleased with your services."
John & Cheryl K. - 2004 Mercury Monterrey
Brookfield, W
01/09/04 - (23189)
"In every respect,
your Customer Service is OUTSTANDING!"
Reet C. - 1999 Acura CL
Wauwatosa, WI
01/02/04 - (23126)
“My car looks wonderful! The
added touches were thoughtful and delicious.”
Beverly K. – 1997 Toyota Camry
Brookfield, WI
12/31/03 – (23122)
"Everyone at Marshall's is great,
especially Mike. Mike handled everything with my insurance company
for me. I am really happy with all the work done on my car and will
definitely refer my friends."
Jennifer J. - 2001 Honda Civic
Waukesha, WI
12/30/03 - (23049)
"Mike the estimator did a a great job - He took care
of everything for me. You are real pros! The way you handled everything
was outstanding!"
Peter C. - 1999 Acura TL
Waterford, WI
12/23/03 - (22989)
“Everyone did a very good job
– Professional and easy to work with. I appreciated the rental
car that was available at your location. I also noticed and appreciated
the detailing of my vehicle.”
Craig B. – 2000 Toyota Celica
Dousman, WI
12/15/03 – (22811)
“I was extremely pleased with
the service and quality of work. I would recommend Marshall Services.”
Susan S. – 1998 Chevrolet Malibu
Pewaukee, WI
12/05/03 – (22982)
“We really appreciate all the
help with our insurance company. You helped us out a lot! Thank
you!”
Corey H. – 2002 Chevrolet Impala
Waukesha, WI
12/04/03 – (22967)
"Tim was very helpful in dealing with the insurance
company along with being polite and knowledgeable. Your entire staff
was extremely helpful and accommodating."
Lindsay C. - 2003 BMW
Milwaukee, WI
12/02/03 - (22925)
“Mike was excellent! Marshall Services has the best
service I have ever experienced!”
Steve K. – 2003 Infiniti G35
Oconomowoc, WI
11/18/03 – (22845)
"Tim was very friendly and accommodating. He went
out of his way to make things move efficiently and smoothly. Highly
recommended! Wish you were closer to my home!”
Frances R. – 2000 Toyota Camry
Milwaukee, WI
11/18/03 – (22848)
“Tim was very helpful. I appreciated the ease with
arranging the rental car through Marshall Services.”
Rona A. – 1999 Acura TL
Wauwatosa, WI
11/17/03 – (22835, 22836, 22837)
"I appreciated Tim’s great customer service
along with each staff member I had contact with – All were
very kind and professional!”
Samantha M. – 1998 Acura TL
Glenwood, IL
11/11/03 – (22804)
“This was the third repair by Marshall Services,
and again, we are very pleased. Tim is very knowledgeable, courteous
and efficient.”
Linda A. – 1995 Chevrolet C350
Waukesha, WI
11/07/03 – (22771)
“Tim, as well as all of your staff was super! Being
my 1st repair experience, I want to thank all of you for being so
kind and understanding!”
Tim C. – 2003 Toyota Camry
Waukesha, WI
11/04/03 – (22738)
“Mike was extremely helpful and knowledgeable. I
especially appreciate the great cleaning done inside and outside
of my car upon delivery.”
Robert F. – 1999 Acura TL
Elm Grove, WI
10/28/03 – (22701)
"Mike made my repair experience very pleasant. KUDOS
on your great service! I would highly recommend Marshall Services
to everyone!”
Debbie S. – 2000 Acura TL
Oconomowoc, WI
10/27/03 – (22685 & 22847)
“I have always dealt with Tim. He is so thorough
and courteous. This has been my 3rd repair at Marshall services
and if you need repairs, this is the only place to go!”
Debbie H. – 2000 Honda Accord
Wauwatosa, WI
10/27/03 – (22689)
“You have a great operation. The process was nearly
effortless for me. The cookies on delivery of my car were a great
touch! Thanks!”
Gerald L. – 1997 Acura TL
Wauwatosa, WI
10/16/03 – (22487)
“Tanya was great to work with. I appreciated her
follow-up from start to finish. Her assistance with the rental car
was also helpful. My car was even delivered earlier than promised!
Excellent repair at an excellent price.”
Sue R. – 2001 Toyota Camry
Brookfield, WI
10/15/03 - (22427)
“Tim was very helpful, knowledgeable, and accurate
with our repair. Marshall Services is very professional, smooth
running, and customer orientated.”
Todd F. – 1998 Dodge Caravan
Waterford, WI
10/14/03 – (22603)
“I don’t know what more
you could have done. Tim, who I worked with throughout the repair
process, is very professional, empathetic and gracious. You handled
everything with my insurance company making it painless. My car
was repaired satisfactorily in every way – You even cleaned
the interior! You have far exceeded my expectations. Marshall Services
is exceptional!”
Kathy A. – 2003 Kia Sedona
Sussex, WI
10/10/03 – (22587)
“Everyone was great! Absolutely the best customer
service – Very inspirational for my job!”
Wendy H. – 2003 MDX
Mukwonago, WI
10/09/03 – (22463)
“I was very happy with the staff at Marshall Services.
Everything has gone well with my insurance company and my car was
delivered earlier than promised. Your estimator, Tim, did an A-1
job. My truck looks great! Thanks for the jar of touch-up paint!”
Michael A. – 2001 F-150
Menomonee Falls, WI
09/30/03 – (22350)
“Tim was very professional and easy to work with.
Marshall Services was very accommodating to my schedule.”
Sue & Mike H. – 1999 Acura TL
Delafield, WI
09/11/03 - (22415)
“Everyone we had contact with at Marshall Services
were professional, helpful, and pleasant. We have already recommended
Marshall Services to a friend.”
Marian H. – 1998 Honda Accord
Muskego, WI
09/11/03 – (22400)
“Tim was the friendliest person anyone could ask
for. I would recommend Marshall Services to everyone. This has been
the best service I have ever had!”
Donald V. – 1999 Chevrolet Camaro
Waukesha, WI
09/05/03 - (22366, 22340, 22320)
“Tim was fantastic! He was so nice and helpful. My
van is beautiful! My van was in such bad shape and Marshall’s
did such a fabulous job repairing it – It looks brand new!!”
Linda M. – 2001 Chrysler Town & Country
Menomonee Falls, WI
09/05/03 - (22358)
“The estimator, Mike, was friendly and very helpful.
The service, workmanship and price were excellent.”
Brian M. – 2000 Ford Windstar
Pewaukee, WI
09/04/03 - (22343)
“Everyone at Marshall Services is extremely friendly
and helpful. You truly look out for what is best for the customer.”
Karen H. – 2003 Toyota Camry
Waukesha, WI
09/03/03 - (22328)
"Marshall Services is an extremely customer focused
and professional establishment. You were very helpful in continuing
to pursue my expectations of quality. Tanya was outstanding through
every step of the process. I would highly recommend Marshall Services."
Tonya L. - 2001 Toyota 4-Runner
Milwaukee, WI
08/29/03 - (21764)
“Tim & Rachel went out of their way to accommodate
my situation. My car looks beautiful and the molding looks great!
I wish you were closer to my home.”
Frances R. – 2000 Toyota Camry
Milwaukee, WI
08/27/03 - (22288)
"Tanya and Rachel were both professional, courteous
and friendly – Great customer service! My car looks great.
Mike, the project manager did a superb job! I would recommend
Marshall Services.”
Harry W. – 1999 Subaru Legacy
Mequon, WI
08/27/03 - (22289)
"I have used your services many times and have
always been very pleased with the results.”
Brian G. – 1998 Lexus GS300
Delafield, WI
08/22/03 - (22263)
"Excellent follow-up after estimate and very thorough."
Megan B. - 2001 Ford Focus
Brookfield, WI
08/13/03 - (22055)
"When I picked up my car from Marshall Services, it
was cleaner than when I took new delivery on it from the dealership.
Tim was very courteous, accommodating and informative with the repair
process. He arranged the rental car, which worked out very well
at the time I dropped off my car for repairs."
John S. – 2003 Cadillac DeVille
Brookfield, WI
07/31/03 – (21844)
"Marshall Services is excellent in all ways! I like
your Saturday pick-up hours! The excellent staff is very helpful
and honest. I am very satisfied and have been using Marshall Services
for 4 years. The first repair was done in 1999 and that car still
looks like new!"
Conrad & Denise S. – 1995 Ford Mustang
Waukesha, WI
07/25/03 – (21879)
"Your staff was friendly and very professional.
I would recommend Marshall Services to my friends and use your
repair shop again in the future. Keep up the good work!”
Mary E. – 1998 Toyota Camry
Waukesha, WI
07/21/03 - (22004)
"The repair experience could have not been any
easier. Mike was extremely thorough and helpful. Beautiful Job
– Lovely Facility – Great Work! THANKS!”
Mary P. – 2001 Chrysler Town & Country
Waukesha, WI
07/21/03 - (22501)
"Everyone on staff was wonderful! The repair was
excellent and everyone there was terrific. I have already recommended
Marshall Services to a friend.”
Rick F. – 2001 Chevrolet Suburban
Pewaukee, WI
07/16/03 - (21974)
"The speed of everything was excellent! So professional!"
Tracy D. – 2003 Acura MDX
Elkhorn, WI
07/14/03 – (21816)
“My car was delivered earlier than promised. All
the employees are great! Keep it up!"
Hari K. – 2001 Highlander
New Berlin, WI
06/30/03 – (21702)
"Marshall Services took care of everything for
me! First rate every step of the way!”
David & Mari L. – 2002 Acura TL
Germantown, WI
06/24/03 – (21556)
"Everything was very professionally handled and
you were terrific in working with my insurance company. Best experience
I have had in decades.”
Jim H. – 2003 Acura CL
South Milwaukee, WI
06/06/03 – (21670)
"Excellent service and on-time with the custom painting
of my cycle trailer! Great hours - Saturday hours are very convenient!
Excellent service. Will recommend Marshall Services to others!!"
Robert L. - Cycle Trailer
Mukwonago, WI
06/03/03 - (21588)
“The repair was quick, efficient & thorough.
Everyone I dealt with was friendly and proficient. The repairs were
done professionally without detection of damage. My car was returned
to me in meticulous condition!”
Dale H. – 1997 Mountaineer
Wales, WI
04/14/03 – (21125/21126)
”Tim at Marshall Services gets an A +++++++ for over
seeing good care of our Acura. We recommend your excellent work
to many. Thanks for remaining such a first class establishment!
Good service is rare these days!”
Jay & Margaret M. – 1999 Acura CL
Delafield, WI
04/05/03 – (21243)
“Thank you so much for giving me my beautiful car
back! It looks brand new!!! What superb workmanship.”
Fred P. - 2000 Honda CRV
Hartland, WI
04/03/03 – (21210)
“Excellent Repair! Marshall services satisfied me
as a customer. The clean car, cookies, and touch-up paint had me
smiling all the way home!”
Bernadette L. – 1995 Honda Accord
Brookfield, WI
04/02/03 – (21207)
"We have brought our cars to Marshall’s several
times for repair and have always been very satisfied. Your front
staff are always very courteous and helpful."
El lyn B. - 2002 Toyota Corolla
Waukesha, WI
03/20/03 - (21124)
"Everyone of our vehicles has been repaired by Marshall.
We have three (3)! We value the respect you have given us and would
always recommend your facility to a friend."
Matt P. – 2000 Buick Century
Muskego, WI
03/07/03 - (21034)
"Your company makes an unpleasant situation almost
painless. Thanks for having my car ready a day early!"
Kurt B. – 2000 Toyota Sienna
Pewaukee, WI
02/14/03 - (20909)
"Everyone at Marshall Services did a great job and
made the repair process easy! Pick-up and drop-off of my vehicle
was easy and accommodating. Everyone there (particularly Tim)
was great to work with. I was impressed with the entire process.
Everyone was very attentive, professional, and took ownership
– Which is rare! I appreciate the car wash!"
Dan D. – 1996 Jeep Grand Cherokee
Fox Point, WI
02/07/03 - (20829)
"I loved the nice detailing that was done after my
car was repaired- The car looked great when I picked it up!"
Sarah & Tom K. – 2000 Mercedes E320
Hartland, WI
01/31/03 - (20700)
“Tim was great! He kept me updated during the repair
on a timely fashion. I also appreciated the Technician who helped
fix the rear light problem at delivery. I would recommend Marshall
Services to a friend. In fact I referred one person last week! Thanks
for your hard work!”
Deborah D. – 1999 Lexus RX300
Brookfield, WI
01/23/03 - (26239)
“I would like to thank you for such a wonderful job
Marshall Services accomplished on our RSX. It is nothing short of
amazing. So many people have said that a car will never be the same
after such a significant accident. You have provided them wrong,
in this case at least. The car looks as if it were reborn. Patti,
my wife, couldn't be happier, and so I just wanted to let you know
how much we appreciated your efforts.” “Your craftsmanship,
your professionalism, and your customer service were outstanding.
I will highly recommend your business to others, hoping, of course,
not to be in need of it soon for myself.”
Mark B. – 2003 Acura RSX
Brookfield, WI
01/14/03 - (20724)
“The staff was terrific, very professional and courteous.
The service was excellent. Tim was great at keeping informed during
the entire repair process. It was so unusual to deal with such a
thoroughly professional business!”
Kathy A. – 2001 Volkswagen Beetle
Sussex, WI
01/14/03 - (20615)
“I don’t think it would be possible to have
a better repair experience. The two ladies at the front desk are
great. I will never go anywhere else for collision repair! You guys
are FANTASTIC!!”
Samantha N. – 1994 Ford F150
Waukesha, WI
12/18/02 - (20528)
"Total professionalism was evident the moment the
bay doors opened. The unexpected hidden damage situation was resolved
with my insurance provider without having to get me involved. Tim
was very knowledgeable and Tanya was very pleasant to deal with.
You have a top notch facility with excellent relationships with
the rental car company and the parts vendors."
Steve P. – 1999 Astro
Waukesha, WI
12/06/02 - (20452)
“Everyone was extremely nice. Our car turned out
beautiful! We are so pleased with Marshall Services.”
Sandy G. – 1996 Chrysler Concord
Waukesha, WI
11/08/02 - (20275)
"The service was excellent from start to finish and
hassle-free! You worked out all the arrangements with our insurance
company! The entire office staff was friendly and always helpful.
You exceed my expectations and I would gladly recommend your company."
Dr. Bob B. – 2000 Chrysler Voyager
Waukesha, WI
10/11/02 - (20020)
“Tanya did an excellent job of getting the claim
started, working with my insurance company and helping with the
rental car. You had the best evening hours of any shops I considered.
The workmanship was excellent and everyone was very professional.”
Todd L. – 1994 Honda Accord
Germantown, WI
09/20/02 - (19896)
“I was very satisfied with the service I received.
I was informed about the insurance coverage and any revisions during
the repair. Tim and the entire office staff were very gracious.
Our car is working great!”
John G. – 1992 Buick Park Avenue
Waukesha, WI
08/02/02 - (19517)
“I would like to thank you for doing such a wonderful
job on my car. I would like to thank everyone involved in the process,
from Tanya to the staff in the body shop. The bodywork and paint
job is immaculate. I hope you all know what an amazing job you do.
I have used your service before, as well as others, but nothing
compares to the quality and service you provide. I will keep referring
my friends and family to your business.” “I sincerely
appreciate the fact that no one made me feel like an idiot or a
bad driver. I was respected and accommodated in every way. I have
been to places that demean me as a female, but that was not the
case at Marshall Services. It helped to have a good mix of men and
women working at your service center. I wish I could hug each and
every person that worked on my car. You all are truly amazing! Keep
up the good work!”
Rebecca P. – 2001 PT Cruiser
Milwaukee, WI
03/07/02 - (19329)
2002 - 2004 Customer Feedback