What is the "Claim Number" and why is it so important?
The
claim Number is the unique identifier generated by the insurance company
with which all information about your claim is accessed and stored. When
you notify your insurance company of an accident. A number of things will
happen. The insurance company will begin by taking a statement from you
about what happened, collect information about physical property damage
and or injuries, and assign a claim number to the event which will forever
by used to access records and correspondence about the claim. Without
the claim number, there is no claim formally set up and recognized by
the insurance company, and therefore no likelihood of getting reimbursed
for damage repairs.
We at Marshall Services like to help you as much as
possible with all facets of your car repair including especially the handling
of the claim payment. Once a claim number exists, we know that you have
give the necessary information to the insurance company and a claim exists
on file. After you notify them that we will be fixing your car, we can
take over, contacting them and communicating throughout the repair so
you don’t have to. Without you first contacting the insurance company
and thereby generating the “claim number” we will not be able
to help.
If the other parties insurance is responsible for paying
for your damages, it is imperative that the other person contacts their
insurance company to initiate this process. You will most likely also
have to give them a statement as well. Getting us that companies name
and claim number will allow us to take over the administrative calling,
faxing, e-mailing, etc. necessary to get your damaged repairs authorized
and paid.
