Who's responsible for payment of the bill?

Ultimately, you as our customer are responsible for authorizing repairs, and paying the bill when complete. With an insurance company involved, we will communicate costs and repair requirements directly to them on your behalf so you don’t waste time and become aggravated with the tedious process.

Some insurance companies will pay our shop directly for repairs, others must pay you because of the way the policy is written, and then you in turn are responsible for paying us for the work. Most of the time, this involves merely endorsing the insurance check over to us when the repairs are complete. Our file handlers will explain and do whatever causes less involvement and effort for you.